Please find below our updated policies, adapted to the current situation:

 

1. ONLINE SHIPPING

Despite these unprecedented circumstances, our online store will remain open and orders may be placed online securely with free standard shipping offered on all orders. Please note, some delays in outbound order processing may be expected during this time.

Our fulfillment center is taking all precautionary measures to fulfill your orders in a sanitary and hygienic environment, following the recommendations set forth by the World Health Organization (WHO), as well as guidelines from local authorities and obeying imposed restrictions from order processing, packaging and third-party shipment. 

 

 

2. RE-OPENING OF STORES

 

May 15th update: We are pleased to announce the reopening of select Sandro stores! Beginning Friday, May 15th, Sandro stores will reopen in selected cities. We are committed to the safety and well-being of our Sandro employees and customers and will continue to keep this a priority by adhering to local and state guidelines. You can find a list of the Sandro stores that are now open below:

THE DOMAINE - AUSTIN
SANDRO - AVENTURA
BLOOMINGDALE'S - AVENTURA
BLOOMINGDALE'S - BOCA RATON
BLOOMINGDALE'S - BRIDGEWATER
SANDRO OUTLET - CABAZON
HBC AB CHINOOK - CALGARY
BLOOMINGDALE'S - CHEVY CHASE
BLOOMINGDALE'S - CHICAGO
OAK STREET - CHICAGO
SAKS - COLUMBUS
SOUTH COAST PLAZA - COSTA MESA
BLOOMINGDALE'S SOUTH COAST PLAZA - COSTA MESA
NORTH PARK - DALLAS
SHERWAY GARDENS - ETOBICOKE
BLOOMINGDALE'S ROOSEVELT FIELD - GARDEN CITY
BLOOMINGDALE'S - GLENDALE
BLOOMINGDALE'S - HACKENSACK
BLOOMINGDALE'S ALA MOANA - HONOLULU
SANDRO AT THE GALLERIA - HOUSTON
SAKS - HOUSTON
BLOOMINGDALE'S - HUNTINGTON
BLOOMINGDALE'S - KING OF PRUSSIA
SANDRO CAESARS FORUMS - LAS VEGAS
SANDRO OUTLET - LAS VEGAS
SANDRO OUTLET - LIVERMORE
BLOOMINGDALE'S BERVERLY CENTER - LOS ANGELES
BLOOMINGDALE'S CENTURY CITY - LOS ANGELES
SANDRO BEVERLY DRIVE - LOS ANGELES
SANDRO CENTURY CITY - LOS ANGELES
THE GROVE - LOS ANGELES
BLOOMINGDALE'S TYSON'S CORNER - MCCLEAN
SANDRO BRICKEL CITY CENTER - MIAMI
SAKS DADELAND - MIAMI
HUDSON'S BAY - MONTREAL
BLOOMINGDALE'S - NEWPORT BEACH
BLOOMINGDALE'S CHESTNUT HILL - NEWTON
BLOOMINGDALE'S 59TH ST - NEW YORK
BLOOMINGDALE'S SOHO - NEW YORK
COLOMBUS - NEW YORK
MADISON AVE - NEW YORK
WILLIAMSBURG - NEW YORK
HUDSON'S BAY YORKDALE - NORTH YORK
SANDRO YORKDALE - NORTH YORK
BLOOMINGDALE'S - NORWALK
BLOOMINGDALE'S - ORLANDO
SANDRO - PALM BEACH
BLOOMINGDALE'S - PALM BEACH GARDENS
BLOOMINGDALE'S STANFORD - PAO ALTO
GARDEN STATE PLAZA - PARAMUS
BLOOMINGDALE'S FASHION VALLEY - SAN DIEGO
SANDRO FASHION VALLEY - SAN DIEGO
SAKS - SAN FRANCISCO
BLOOMINGDALE'S - SAN FRANCISCO
BLOOMINGDALE'S VALLEY FAIR - SAN JOSE
BLOOMINGDALE'S - SANTA MONICA
SANDRO WESTFIELD VALLEY FAIR - SANTA CLARA
BLOOMINGDALE'S - SHERMAN OAKS
BLOOMINGDALE'S - SHORT HILLS
BLOOMINGDALE'S OLD ORCHARD - SKOKIE
SAWGRASS OUTLET - SUNRISE
HUDSON'S BAY QUEEN ST - TORONTO
HUDSON'S BAY YORKDALE - TORONTO
PREMIUM OUTLET - TORONTO
TORONTO EATON CENTER - TORONTO
HUDSON'S BAY - VANCOUVER
MCARTHURGLEN OUTLET - VANCOUVER
SANDRO PACIFIC CENTER - VANCOUVER
BLOOMINGDALE'S - WHITE PLAINS
SANDRO OUTLET - WOODBURY

We are taking all the necessary precautions to ensure your visit is entirely safe by implementing the following measures:

•    Social distancing measures will be applied in each of our stores, ensuring that both our store employees and clients remain 6 feet apart
•    We will require the wearing of face masks in store for all store employees and clients which will be provided for any store visitors, if needed
•    We will be supplying hand sanitizer for employee and client use
•    All our customer touchpoints will be disinfected after each use (door handles, card payment terminals and fitting rooms)
•    Our store teams will respect sanitary guidelines by frequently washing their hands after any manipulation of equipment and clothing
•    Credit Card payments are required and contactless payments are strongly encouraged when possible.