Terms of Sale
Sales Tax
Sandro-paris.com charges sales tax for items being delivered to New York, New Jersey, Florida, California, and Illinois, where customers are subject to their respective sales tax. This is subject to change as we open new stores.
Payment
We accept Visa, MasterCard, and American Express.
Telephone Orders
If you are having trouble placing your order online, please contact Customer Service 212.510.8390 from Monday-Friday between 9AM-6PM Eastern Standard Time.
Order Cancellation
You are able to cancel your order if your order status is “in process”. Once your order has been shipped we are unable to cancel it.
Order Status
To view the status of your order, please log into your customer account at sandro-paris.com. To cancel your order, please send an email with your order number and information, to shopsandrousa@sandro-paris.com.
Price Adjustments
At this time sandro-paris.com does not offer price adjustments.
Security
Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
Registered Users
Registering for an account offers you an easier and faster way to place your orders. You can customize your account preferences and save your billing and shipping information for faster checkout. Your account also allows you access to your order history so you can track and check up on your most recent orders. Your wish list lets you customize and save your favorite items so you can email them to your friends or purchase them later. Your password confirms that only you can have access to your account information.
Unlisted Styles
Trying to locate a style not featured on sandro-paris.com? Please contact 212.510.8390 and we will help you to locate it.
